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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sherry Lindquist

Sherry Lindquist

August 27, 2026

5  out of  5
rating by Sherry Lindquist
"The people are so nice and friendly and always willing to help. I am very pleased with the cost of my insurance."
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Michelle Branson

August 25, 2026

5  out of  5
rating by Michelle Branson
"I’d like to recognize Brenda for her exceptional support. No matter the situation, she always knew exactly what was going on and responded with professionalism, care, and expertise. Her dedication to customer service truly stands out in a field that isn’t always easy. She’s a gem—hold on to her!"
We responded:
"Thank you very much, Michelle! We appreciate the kind words!"
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Scott Longdon

August 19, 2026

5  out of  5
rating by Scott Longdon
"I recently broke down along the road on my motorcycle. It was Sunday and time was limited to get to the dealership for repairs. I rented a U-Haul and hauled it to the dealership.
I was able to turn in the receipt and receive full reimbursement under my roadside assistance policy.
I had great support from my agent Ben Gialanella and his staff Brenda and Hayley."
We responded:
"Thank you very much, Scott! We are happy to help!"
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Samantha Miller

August 12, 2026

5  out of  5
rating by Samantha Miller
"No matter the situation with our vehicle or home policies, Brenda is always available to help out. I talk to her about our insurance needs like she is family. We are so happy to know that we have such wonderful people looking out for our home and vehicles. They are friendly, caring, and extremely knowledgeable of our insurance needs. Would recommend this office to everyone we know. 10+ stars!"
We responded:
"Thank you very much, Samantha! We appreciate the opportunity to serve you!"
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Arie Schwartz

August 3, 2026

5  out of  5
rating by Arie Schwartz
"Haley was absolutely amazing ! She explained everything and helped every step of the way !! Thank you Haley !"
We responded:
"Thanks, Arie!"
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RICHARD NICKLAS

July 24, 2026

4  out of  5
rating by RICHARD NICKLAS
"Brenda was most helpful and very knowledgeable in the services State farm offers. I have been a client of State farm for 30 plus years. Very satisfied . Using homeowners and vehicle insurances."
We responded:
"Thank you very much, Richard!"
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Kurt Simon

July 23, 2026

5  out of  5
rating by Kurt Simon
"The customer service at Gianella State Farm agency is top notch. In this automated onlne world we live in now,it’s hard to find businesses that even understand the confidence speaking to an actual person inspires. Gianellas is one of those places. Brenda,Hailey or Ben are always quik to answer the phone in good spirits and ready to help you with whatever question or task you may be calling about. And let’s be honest…insurance can be stressful!! Most times you are not calling your insurance company under the best of circumstances, but speaking with a person who is pleasant,helpful and able to assist quickly and who will take the time to explain things is why they have my business. If knowing the persons name who you entrust your vehicles,property and families financial security, is imporant to you…then give my friends at Gianellas State Farm a call..,you won’t be disappointed,& you may just be surprised at how quik,easy & friendly insurance can actually be!!! Sincerely,
Kurt M. Simon"
We responded:
"Kurt, thank you very much for the kind words! We truly appreciate the opportunity to earn your business and trust. Thanks again!"
Profile photo of Charles Stack

Charles Stack

July 21, 2026

5  out of  5
rating by Charles Stack
"Brenda helped me cover the liability on the property in a way that was fair and very flexible. Thank you, Brenda. -Charles S. Zelienople, PA"
We responded:
"Thank you very much, Charles!"
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Colt Garing

July 16, 2026

5  out of  5
rating by Colt Garing
"Fantastic service! This office has a great team of personable people who make any question or hypothetical scenario I have easy to understand. I have been a customer for several years!"
We responded:
"We appreciate it, Colt!"
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Al Leasue

July 14, 2026

5  out of  5
rating by Al Leasue
"I appreciate Brenda and the State Farm team for always being willing to answer any questions, research or just follow up with items that arise with our auto and homeowners policy. Thank you for your time and attention to ensure we have all our insurance needs met."
We responded:
"Thanks, Al!"
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M D

July 6, 2026

5  out of  5
rating by M D
"Brenda and everyone else there are always friendly and helpful."
We responded:
"Thank you very much!"
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Kari Falk

July 6, 2026

5  out of  5
rating by Kari Falk
"Brenda was very pleasant and helpful in adding my new vehicle today!"
We responded:
"Thank you, Kari! We appreciate it!"
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Steve Weber

July 1, 2026

5  out of  5
rating by Steve Weber
"Great customer service"
We responded:
"Thank you, Steve!"
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Maureen Kniess

July 1, 2026

5  out of  5
rating by Maureen Kniess
"The office has always been helpful with any questions I have and I know will remain the same with anything in the future."
We responded:
"Thank you very much, Maureen! We appreciate it!"
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Ryan Fullerton

July 1, 2026

5  out of  5
rating by Ryan Fullerton
"State Farm is Zelienople fantastic. Great customer service and care. Highly recommend."
We responded:
"Thanks, Ryan!"
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Paul Demeter

June 30, 2026

5  out of  5
rating by Paul Demeter
"Very friendly and informative. Spent enough time with us to explain our coverages. We were not hurried out."
We responded:
"Thank you very much, Paul!"
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Susan Kristophel

June 29, 2026

5  out of  5
rating by Susan Kristophel
"Brenda from our State Farm always responds quickly & efficiently. State Farm has always been professional & we have no complaints with our coverage"
We responded:
"Thank you, Susan!"
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Scott Maxwell

June 29, 2026

4  out of  5
rating by Scott Maxwell
"The People are wonderful and the service when you need assistance is great. However the claims department will attempt to low-ball the clients as much as possible. Less than 30% of a 29 year paid investment for cheap homeowners policy was offered for complete roof replacement and water damage on house."
Profile photo of Terri Coleman Hufnagel

Terri Coleman Hufnagel

June 24, 2026

5  out of  5
rating by Terri Coleman Hufnagel
"Ben and his staff are always GREAT to work with."
We responded:
"Thank you very much, Terri!"
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A B

June 23, 2026

5  out of  5
rating by A B
"Brenda has been very helpful throughout the process of filing a claim for an accident with hitting a deer. She has been great in explaining the process to me and offering to reach out to the claim handler to make sure everything stays on track. It’s nice knowing I can reach out to my local agent for help! Thank you Brenda!"
We responded:
"Thank you very much! We appreciate the kind words and are happy to help!"
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Tim Saunders

June 23, 2026

4  out of  5
rating by Tim Saunders
"I have had good service from them."
We responded:
"Thanks, Tim! We greatly appreciate it!"
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Melissa Heike

June 22, 2026

5  out of  5
rating by Melissa Heike
"Brenda is great to work with! Very helpful and personable."
We responded:
"Thanks, Melissa!"
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jim a cast

June 18, 2026

5  out of  5
rating by jim a cast
"Brenda has spent a generous amount of time answering our policy questions and navigating the ins and outs of having a multiple vehicle household."
We responded:
"Thank you very much, Jim! We appreciate the opportunity to earn your business!"
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sandra davis

June 18, 2026

5  out of  5
rating by sandra davis
"The people in this office are very amazing and helpful. We love them .So very helpful."
We responded:
"Thank you, Sandra, we appreciate the kind words!"
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Rica C

June 17, 2026

5  out of  5
rating by Rica C
"Excellent customer service. Really cares and listens to your needs and meet them."
We responded:
"Thank you very much, Rica!"