State Farm® Insurance Agent Ben Gialanella
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Al Leasue
July 14, 2026
"I appreciate Brenda and the State Farm team for always being willing to answer any questions, research or just follow up with items that arise with our auto and homeowners policy. Thank you for your time and attention to ensure we have all our insurance needs met."
Jessica Mastropietro
July 7, 2026
"I've had a great experience with my car insurance company. Their rates are competitive, and the customer service has always been friendly, professional, and helpful. Whenever I've had questions or needed assistance, the process has been quick and stress-free. They make everything easy to understand, and I feel confident knowing I'm well covered. I would definitely recommend them to anyone looking for reliable auto insurance."
"Thank you very much for the kind words, Jessica! We appreciate it!"
M D
July 6, 2026
"Brenda and everyone else there are always friendly and helpful."
"Thank you very much!"
Kari Falk
July 6, 2026
"Brenda was very pleasant and helpful in adding my new vehicle today!"
"Thank you, Kari! We appreciate it!"
Steve Weber
July 1, 2026
"Great customer service"
"Thank you, Steve!"
Maureen Kniess
July 1, 2026
"The office has always been helpful with any questions I have and I know will remain the same with anything in the future."
"Thank you very much, Maureen! We appreciate it!"
Ryan Fullerton
July 1, 2026
"State Farm is Zelienople fantastic. Great customer service and care. Highly recommend."
"Thanks, Ryan!"
Paul Demeter
June 30, 2026
"Very friendly and informative. Spent enough time with us to explain our coverages. We were not hurried out."
"Thank you very much, Paul!"
Susan Kristophel
June 29, 2026
"Brenda from our State Farm always responds quickly & efficiently. State Farm has always been professional & we have no complaints with our coverage"
"Thank you, Susan!"
Scott Maxwell
June 29, 2026
"The People are wonderful and the service when you need assistance is great. However the claims department will attempt to low-ball the clients as much as possible. Less than 30% of a 29 year paid investment for cheap homeowners policy was offered for complete roof replacement and water damage on house."
Terri Coleman Hufnagel
June 24, 2026
"Ben and his staff are always GREAT to work with."
"Thank you very much, Terri!"
A B
June 23, 2026
"Brenda has been very helpful throughout the process of filing a claim for an accident with hitting a deer. She has been great in explaining the process to me and offering to reach out to the claim handler to make sure everything stays on track. It’s nice knowing I can reach out to my local agent for help! Thank you Brenda!"
"Thank you very much! We appreciate the kind words and are happy to help!"
Tim Saunders
June 23, 2026
"I have had good service from them."
"Thanks, Tim! We greatly appreciate it!"
Melissa Heike
June 22, 2026
"Brenda is great to work with! Very helpful and personable."
"Thanks, Melissa!"
jim a cast
June 18, 2026
"Brenda has spent a generous amount of time answering our policy questions and navigating the ins and outs of having a multiple vehicle household."
"Thank you very much, Jim! We appreciate the opportunity to earn your business!"
sandra davis
June 18, 2026
"The people in this office are very amazing and helpful. We love them .So very helpful."
"Thank you, Sandra, we appreciate the kind words!"
Rica C
June 17, 2026
"Excellent customer service. Really cares and listens to your needs and meet them."
"Thank you very much, Rica!"
James Kirsch
June 5, 2026
"If you're looking to be treated as a person and not a customer or client, this is the place for you. I have worked with Brenda on numerous things that stemmed from the reasons why you need insurance, and Brenda has made them simple, smooth and as enjoyable as possible for the given situation. I have also worked with Brenda on day to day, just any old routine provider/client stuff and she has made my personal things her personal things and treated our interactions as things that are meaningful to her. I had a 25 year plus customer experience with my last insurance provider and never experienced half of the positive happenings that go on with Brenda. This is how these things should be."
"James, thank you very much for the kind words! We appreciate you and the opportunity to earn your business! Looking forward to continuing our relationship!"
carolyn riley
May 28, 2026
"as always, they exemplify Professionalism, great, Interpersonal effectiveness and amazing customer service. Thank you."
"Thank you very much, Carolyn! We greatly appreciate it!"
Lauren Puccillo
May 22, 2026
"Ben Gialanella and his team represent professionalism, reliability, and exceptional service. Their office is highly responsive, knowledgeable, and committed to creating a positive experience from start to finish. It’s clear they take pride in building strong relationships within the community and operating with integrity. State Farm continues to set a high standard in the industry, and Ben's office reflects that standard through consistent communication, efficiency, and attention to detail. Highly recommend working with this team!"
"Thank you very much, Lauren!"
Joseph Mainolfi (Giuseppe)
May 8, 2026
"I had the best experience from the very beginning! Haley was wonderful and Ben was equally great! I am glad to support a business in our town that we all love. I highly recommend Ben and Haley for any insurance needs!"
"Thank you very much, Joseph! We appreciate the kind words!"
Michael Birch
April 27, 2026
"Wonderful customer service."
"Thank you very much, Michael!"
Tracy Graham
April 21, 2026
"Very nice and easy transition"
"Thank you, Tracy!"
Mary Palipchak
March 26, 2026
"Haley was a joy to work with and saved me money! Win-Win!"
"Thank you very much, Mary! We greatly appreciate it!"
Melissa Kriebel
March 20, 2026
"Awesome service very helpful and easy to work with"
"Thank you, Melissa! I'm happy to know you found our service helpful and easy to work with. We’re committed to providing excellent support and are here whenever you need us. Thanks for choosing us!"